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Grey Matter

Service 03

Lean should improve business performance — not create more meetings.

Lean is a business system, not a training program. Its value is measured in throughput, cost and delivery, not in the number of events held.

01

What Lean is for

A system with four jobs.

  • 01Improving flow.
  • 02Reducing waste.
  • 03Exposing problems.
  • 04Developing better ways of working.

02

Working vocabulary

The concepts we apply where they earn their place.

These are means, not the objective. Each is used only where it improves how work moves.

  • 01Value
  • 02Value-stream thinking
  • 03Flow
  • 04Bottlenecks
  • 05Pull systems
  • 06Kanban
  • 07Standard work
  • 085S
  • 09Visual management
  • 10Kaizen
  • 11Root-cause analysis
  • 12PDCA
  • 13Waste reduction
  • 14Changeover improvement
  • 15Quality at source
  • 16Error prevention
  • 17TPM concepts
  • 18Leadership behaviors

The objective is not to make the organization "look lean." The objective is to improve the way work moves, expose problems earlier and create measurable operational improvement.

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